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Thoughts and Notes as 2011 Concludes…

December 19, 2011

The doors are closing on 2011 in just a few weeks, and before I depart for my annual holiday break, I’d like to discuss some thoughts, notes, and other research items that are on my desk from nearly a year’s worth of research. Read more…

Key Learnings from the first Aberdeen Business Analytics Summit

November 22, 2011

Last week Aberdeen Group presented its first annual Business Analytics Summit at the Seaport Hotel in Boston.  The focus was strongly on the business side of BI, with a much lesser emphasis on bits, bytes and the IT infrastructure necessary to support analytics.  The summit featured a number of seasoned speakers, each with their own unique perspective from using analytics within their own business function. Read more…

Thoughts from Our 2011 CPO Summit, Part II

November 18, 2011

Over five years ago, during my first CPO Summit, I witnessed the convergence of the world’s preeminent procurement and sourcing professionals work together and share viable strategies for improving their businesses. It’s comforting to know, half a decade later, that CPOs are still striving for excellence and seeking procurement transformation as a means of surviving through economic challenges. Read more…

Aberdeen’s 2011 CPO Summit – Part I

November 18, 2011

For the past seven years, Aberdeen’s annual Chief Procurement Officer  Summit  has been the preeminent destination for procurement and sourcing professionals to convene, network and learn best practices from a crop of “Best-in-Class” peers. Read more…

Upcoming Webinar (11/17): Efficiency, Visibility, and Collaboration in the Financial Supply Chain

November 15, 2011

For accounts payable, the world is still largely paper-based. In order to drive down costs, enterprises are seeking ways to reduce their volume of paper transactions – and to efficiently deal with the paper they cannot avoid. Aberdeen Group’s latest payables research identifies high-performing organizations and examines which aspects of invoice receipt, approval processing, payment, and audit serve to differentiate them from their lower-performing counterparts. Read more…

Sage’s ERP MAS 90 Online Provides Growing Companies With the Benefits of ERP

November 11, 2011

On November 1, 2011 Sage North America announced Sage ERP MAS 90 Online, a version of Sage’s ERP MAS 90 and 200 delivered as a subscription-based, online product. Targeted to small and medium sized businesses on a monthly subscription basis, Sage characterizes the product as “an ideal deployment option for businesses that have outgrown their small business accounting solution yet may not have the budget or staff to deploy an on-premise ERP solution”. Read more…

The Role of VMS in the Present and Future of Contingent Workforce Management

November 4, 2011

In my years covering the contingent workforce management market, there have been three major solutions that Best-in-Class organizations have heavily relied upon to drive process improvements and enhance their overall management of the modern contingent workforce umbrella. Read more…

Where there’s heat, there may be light

November 2, 2011

Too much of a good thing can be wonderful (Mae West) Read more…

Going Phishing

November 2, 2011

Phishing attacks are alive and well. Who hasn’t received an unexpected email, usually disguised as communication from a bank or credit card company, asking for an update of personal information? Read more…

Warranty and Contract Management 2011 – The Customer is the Key to Increased Revenue

November 1, 2011

As we enter the final fiscal quarter of 2011, with the same fervor generated by families searching for that next dollar to spend during the holiday season, service organizations are also scouring the operations to unearth more revenue for their future purchases (and operational profitability). Read more…

Improving Customer Loyalty in Retail

October 31, 2011

Forty percent of survey respondents for Aberdeen’s High Definition Digital Merchandising benchmark report identified low customer loyalty as the highest pressure driving their online sales investments. Read more…

Innovation + Operational Efficiency = Upping the Ante on Marketplace Longevity

October 28, 2011

Not long ago, retailers felt operational efficiency was their ace in the hole. However, as value networks extend beyond the supplier and retailer to the individual consumer, operational efficiency, while still necessary, is no longer enough to guarantee success. Read more…

Q&A: What’s Essential to Know About HTML5

October 28, 2011

Q. Can you please point me to some documents/research around the increasing use/role of HTML 5 in application development and the ramifications of that.

A. Sorry, I don’t have a single source to point you to.  I’ve absorbed it over multiple exposures, so to speak.

Read more…